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  • 08-01-2008 10:06 AM

    • admin
    • Top 10 Contributor
    • Joined on 05-07-2008
    • Points 70

    Key Forum and Web Discussions Features and Capabilities

    Key Forum and Web Discussions Features and Capabilities

    The tables below discuss some of the core capabilities found in our forums application.

    Forum Scenarios

    Forums enable interactive collaboration between individuals through the web browser, email distribution lists, and other means.

    Feature

    Description

     

    Web Discussions

    The web discussion capability of site provides all the expected tools to enable rich collaborative discussions through a simple to use web interface.

    Public and Private Forums

    Our Server excels at supporting both public forums, content accessible to anyone, and private forums, which only are accessible to authenticated visitors.

    Community Interaction

    Feature

    Description

    Flat and Threaded Discussions

    Our forums support both flat discussions as well as threaded discussions. Flat discussions simply display content in the order as it was posted where as threaded discussions show the relationship between authors as they respond to various posts.

    My Discussions

    Enables a quick list of posts that the author has recently participated in or that has been recently responded to.

    Active Topics

    Topics that are considered active discussions; activity is a configurable setting.

    Unanswered Topics

    Topics that have not yet been answered.

    Profile Options

    Tools to enable members to control various options within the forums, such as search order, email settings, and more.

    Alerts and Notifications

    Ability to receive alerts and notifications to content posted to the forums. Optionally with the Enterprise Email Integration members can reply or submit posts as well.

    Moderation Capabilities

    Feature

    Description

    Moderated Discussions

    All forum discussions support full moderation workflow. Forums can be individually configured for moderation or no moderation and, individual users can be configured for moderation or no moderation (a member with no moderation requirement in a moderated forum does not have his/her posts approved before they are published live).

    Moderation tools

    Moderators are given a number of tools from approval: deleting, editing, splitting topics into multiple discussions, joining multiple discussions into a single topic, and more.

    Delegated Moderation

    Moderation rights can be granted on a forum-by-forum basis so rights for moderation can be delegated to sets of community members.

    Auditing

    All moderation actions are stored with a moderation audit trail that allows community managers to review moderation actions.

    Key Features

    Feature

    Description

    Search

    All forum content is searchable, and search results are only returned from the forums where the member running the search has permissions to read/view the content. Search tools include the ability to only search specific forums as well as users. Enterprise Search provides additional functionality for advanced search scenarios such as location or fuzzy matching.

    Ratings

    Ratings can be configured at the post (individual message) or thread (all messages) level allowing members to identify and rank content that is valuable to them.

    Paging

    Paging enables the content in a discussion thread to be divided up into smaller sets of information, providing faster render times in the browser. By default the set size is 25, and clicking next or previous will show the next set.

    Quoting

    Tools in the forums enable readers to interact with other members by clicking a quote option to quote content in their message. Quoted content is displayed differently and also is linked back to the post being quoted.

    Favorites

    Favorites is a light-weight social networking tool that enables members to mark one another as favorites. It additionally allows members to identify favorite posts or favorite forums for quick access.

    Member Points

    The Member Points system is an extensible points engine that allows applications built on Community Server to score member contributions. Members receive points for activities such as rating content, posting content, replying to content, identifying forum posts as answers, and so on. The Member Points system can additionally be easily extended with custom rules.

    Report Abuse

    The Report Abuse tool is a simple way that members can notify community managers about posts that are objectionable.

    WYSIWYG Editors

    Our Server uses What-You-See-Is-What-You-Get editors everywhere to provide a simple, easy-to-use editing experience and requires no technical or HTML knowledge

     

    Answered and Unanswered Status

    Answered and unanswered status allows community members to track and quickly identify which posts are the answers to questions other community members ask

    Polls and Voting

    Built-in polling and voting support allows community managers to easily create embedded polls in the forums

    Archiving

    Our database design is such that data archiving does not need to occur for performance reasons. However, if archiving content is desired, we recommend using the built-in archiving tools included with SQL Server for archiving databases.

    Permissions

    Supports a range of permissions that are assigned to groups. Specific permissions include:

    • View – Controls the ability to see the forum. This permission is used to control public/private access.
    • Read – Controls the ability to read posts within a forum.
    • Post – Ability to post new messages in the forum.
    • Reply – Ability to reply to existing messages.
    • Vote – Ability to vote in polls.
    • Ink – Ability to use Tablet PC ink to author forum content.
    • Video – Ability to embed videos in forum posts.
    • Attachments – Ability to include attachments in forum posts.
    • Edit – Ability to edit posts.
    • Delete – Ability to delete posts
    • Create Poll – Ability to create polls that enable members to participate in question & answer sessions.
    • Mark as Answer – Enable members to mark posts as “answers”.
    • Sticky – Enable posts to be configured to stay on top of all other posts for a duration of time. Great for announcements of upcoming events.
    • Announce – Enable a post to be marked as an announcement. Great for posting information about the forum that all members should read.
    • Edit Members – Ability to edit other site members.
    • Moderate – Ability to approve, deny posts in the moderation tools as well as use all the per-post moderation capabilities.

    Media Support

    Feature

    Description

    Photos

    Photos can be embedded within forum posts as attachments, images stored in the photo gallery, or as remote files stored on another server.

    Videos

    Similar to photos, videos can be embedded in forums posts. Remote videos from popular sites such as YouTube are supported.

    Attachments

    Attachments are supported in individual posts within the forums and controlled via permissions. Community managers determine what type of attachments to allow (based on extension type).

    • Post Points: 5
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